Privacy Policy
Information practices and SMS disclosures for Tejada Investments LLC.
This Privacy Policy explains how Tejada Investments LLC (“Tejada,” “we,” or “us”) handles information received through this website and in connection with our business communications. This policy applies to our public website and related inquiries.
1. Information we receive
Our website does not currently contain an online submission form, customer account, or SMS opt-in form. When you contact us by telephone or email, we may receive your name, email address, telephone number, property information, and the details you choose to provide. For authorized professional assignments, we may also receive property and contact records from clients or other permitted sources.
2. How information is used
We use information to respond to inquiries, communicate about authorized real estate and business services, coordinate engagements, document communications, maintain appropriate records, fulfill applicable contractual obligations, and protect our business systems. We do not assume that receiving a telephone number from a client or public record establishes permission to send text messages.
3. Telephone communications and SMS consent
Our main business telephone number is (817) 928-9420. If business SMS service is activated, our procedure for initiating one-to-one text conversations is to first speak with the person, request express verbal permission to communicate by SMS about the relevant property matter, and document that permission in our contact-management records. We do not send an initial unsolicited text solely because a telephone call was unanswered or a voicemail was left. We honor opt-out requests and maintain records of withdrawn consent.
We do not sell, rent, or share mobile opt-in information or SMS consent records with third parties or affiliates. This includes using consent information for third-party marketing or promotional purposes. Communications service providers may process telephone numbers and message information solely as needed to deliver, secure, and support communications on our behalf; they are not authorized to use this information for their own marketing.
4. SMS Disclosures & Terms
Text messaging program: Tejada Investments LLC may use business SMS from its authorized company telephone number only after the service is registered, activated, and the intended recipient has provided appropriate consent. SMS is not presently offered through this website, and this website does not collect text-message opt-ins.
Types of messages
Our SMS communications are one-to-one, person-to-person conversational or informational messages related to a specific property matter or authorized business inquiry. Depending on the discussion, these may include requested follow-up, scheduling or confirming a call, appointment coordination, property-related communications, and transaction next steps. They are not bulk or unrelated promotional messages.
How consent is obtained
Before initiating an SMS exchange, we first speak with the intended recipient by telephone, identify Tejada Investments LLC, describe the relevant purpose and types of messages, request express verbal permission to text the specified number, and record the consent in our contact-management system. If the call is not answered or consent is not provided, we do not send an initial text. A telephone number obtained from a client, government assignment, public record, or other source does not by itself constitute consent. Consent is voluntary and not required for telephone or email communication.
Frequency, costs, and opting out
Message frequency may vary. Message and data rates may apply. Reply STOP at any time to stop text messages from the sending number. We honor and record opt-outs and do not resume texting unless appropriate new consent is obtained. You can also ask us to stop by telephone or email.
Help and support
Reply HELP for assistance. You may also call (817) 928-9420, email [email protected], or visit our Contact page.
Privacy and availability
We do not sell, rent, or share mobile opt-in information or SMS consent records with third parties or affiliates for marketing. Service providers may process information as necessary to deliver or protect business communications on our behalf. SMS availability remains subject to carrier registration and approval; these disclosures do not indicate that any person has opted in or that SMS service has been approved.
5. Service providers and disclosures
Our operational providers may include Cloudflare for web hosting and protection, Google Workspace and Zoho for business communications and contact-management functions, and RingCentral for telephone and, if activated, text messaging. These providers may process information to deliver and protect their services. We may disclose records where lawfully required or permitted under applicable laws and contracts. Government-furnished, confidential, or sensitive assignment information is handled according to applicable obligations.
6. Website technology and security
Cloudflare may process technical information such as IP addresses and requests needed to serve and protect this static website. We have not intentionally added advertising trackers, marketing pixels, or behavioral analytics scripts to this site. We maintain safeguards appropriate to the information in our care, but no electronic system can be guaranteed risk-free.
7. Retention, questions, and updates
We retain business information for legitimate operational purposes and as required by applicable law or contract, and review requests concerning personal information as applicable. For privacy questions, contact [email protected] or call (817) 928-9420. We may update this policy when our services or practices change and will make the updated policy available on this page.
